We're Happy to Hear From You

Thank you for reaching out to AlorTec. We'll do everything we can to assist you. Please look at list below, and choose which selection best fits your current situation or need. If you haven't checked out our FAQ section, please do so as many general and specific product questions are answered there.


If you are not currently an owner, requesting literature or a member of the media, please select "Quick questions and comments".

If you do not see what you are looking for or would like to speak with a Customer Service Agent directly, either email us using the form below or contact us toll-free at (800) 334-6011, Monday through Friday, 7:00 a.m.-5:00 p.m. Central Standard Time.

• Sign up for maintenance reminders
• Register a product to activate warranty
• Replace water panels and filtering media
• Email a question