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WARRANTY / MAINTENANCE

Limited Warranty



AlorTec Products Limited Warranty
The warranty is supplied to the original buyer
The warranty is not transferable and cannot be assigned

10 YEARS *

On Polyethylene Body
for AlorTec Air Mover

10 YEARS *

On Polyethylene Body
for AlorTec Air Scrubber

5 YEARS *

On Compressor,Evaporator,
Condenser for AlorTec Dehumidifiers

1 YEARS *

On Parts & Labor
for AlorTec Air Mover

1 YEARS *

On Parts & Labor
for AlorTec Air Scrubber

3 YEARS *

On Parts & Labor
for AlorTec Dehumidifiers

AlorTec Warranty Steps

As soon as the product is delivered to you, log in www.alortec.com and fill our warranty registration form and have it submitted to the Company. Alortec will receive and save the installation and purchasing information.

1. If we don’t receive the warranty registration, the warranty period will begin from the day the unit left the warehouse for shipment. Ensure to record the serial number as well as the date the unit was installed. The information will be required to help you receive a Return Authorization number.

2. If a customer requires warranty service, they must contact Alortec Tech support via the local technical service phone or sales@alortec.com. As soon as the RA has been issued, the customer may consider bringing the unit to the repair center. The company will then arrange the shipping to a certified repair center. The unit will then be shipped to AlorTec warehouse at the customer’s expense.

3. Once the unit gets to our warehouse or repair center, we shall have it inspected and if it is established that it is an invalid warranty claim, the customer will be required to pay for all the cost associated with the repair and the shipping cost.

4. Customers may pick the unit once it is repaired at their own shipping expense. The units will be rigorously tested before they are sent to the customer. If it becomes difficult to fix the unit yet during the warranty period, and the claim is determined to be valid, the customer will receive a new unit within the same year.

5. Once the parts have been replaced or repaired by AlorTec, the initial warranty period will continue to run up to the end. There will be No extensions to the initial warranty period.

Submit Warranty Registration